How to Reset Passwords for Your Users Follow

This article will show you how to reset a user's password as an Admin.

Reconnect Account/Send Password Reset

If a user accidentally disconnects their account by clicking "Disconnect" on the identity page or needs to reset their password, the admin can resolve the issue by sending the user a new invitation email.

Here’s how to do it:

1.  Navigate to Settings.
2. Click on Manage Lists.
3.  Select People.
4. Select the user(s) requiring an invitation
5. Click the down arrow on the green Mass Update button, then select Send Login Information.

The users will then receive an email titled "You've been invited by (Company Name) to use Tallie." They can click on the Connect To... button to re-establish a connection between their email address and their Tallie account.

Sending Login Information from Within the User Profile

To send a password reset from within a user profile, follow the steps below:

1. Navigate to Settings.
2. Click on Manage Lists.
3. Select People.
4. Select the user profile to which you want to send a password reset.
5. Change the Send Password on Save option from NO to YES.
6. Click Save or Save and Exit to send the user a password reset or invitation to join the account.