If you’re exporting expense reimbursements as bills to your accounting system, your users must be mapped to their vendors. If this association is not completed, this error will appear during export.
To map vendors:
- Go to Settings.
- Click on Manage Lists.
- Under People, click on a user.
- Click on the Mapping tab, and select the proper Vendor Name in Accounting System to map the individual to.
- Click Save.
- If you cannot find a vendor in the drop-down menu, first, make sure that the vendor has been created in your accounting system. Then, go to Settings > Integration & Sync > click Sync Now to kick off a manual sync.