Sending Login Information Follow

Reset Password

As a user, you can reset the password for yourself by going to Tallie sign-in screen > click "Forgot Your Password?" > Enter the email address associated with your Tallie account > Send Email.

You will receive an email titled “Reset Your Tallie Password” shortly. Click on the Reset Password green button to pick a new password and sign in.

Reconnect Account/Send Password Reset

If a user accidentally disconnects their account by clicking Disconnect on the identity page or needs to reset their password, the admin can resolve this issue by sending the user another copy of the invitation email. 

Here’s how to do it:

1.  Navigate to Settings.
2. Click on Manage Lists.
3.  Select People.
4. Select the user(s) requiring an invitation
5. Click the down arrow on the green Mass Update button, then select Send Login Information.

The users will then receive an email titled "You've been invited by (Company Name) to use Tallie." They can click on the Connect To... button to re-establish a connection between their email address and their Tallie account.

Sending Login Information from Within the User Profile

To send login information or invite a user to join the account from within their profile, follow these steps:

1. Navigate to Settings.
2. Click on Manage Lists.
3. Select People.
4. Select the user profile to which you want to send a password reset.
5. Change the Send Password on Save option from NO to YES.
6. Click Save or Save and Exit to send the user a password reset or invitation to join the account.